Monday’s need-to-know money news

Today’s top story: How states are helping student loan borrowers during the Coronavirus. Also in the news: Making a financial recovery kit to rally faster after disaster, a new episode of the SmartMoney podcast on buying a first home in an expensive area, and why your credit limit just dropped.

How States Are Helping Student Loan Borrowers During the Coronavirus
Find out what your state is doing.

Make a Financial Recovery Kit to Rally Faster After Disaster
Using all this free time wisely.

SmartMoney Podcast: ‘How Can I Buy My First Home in an Expensive City?’
Important factors to take into consideration.

Why Your Credit Limit Just Dropped
Reducing risk.

Q&A: Getting your stimulus check

Dear Liz: Do you have suggestions on what we should do about not receiving our stimulus check? We have our Supplemental Security Income checks direct deposited, making our bank information correct and known to the IRS. I have checked the IRS “Get My Payment” site daily and continue receiving the message, “payment status not available.” I’ve contacted the IRS, our governor, both state senators, our congresswoman, the mayor and several in the media without a response. Whom can I contact to receive an answer and information?

Answer: The U.S. Treasury Department says people who receive SSI should receive their relief payments in early May. The huge volume of payments means the money is being doled out in stages, but the IRS portal that’s supposed to help you track your payment has experienced a number of glitches.

One possible workaround is to enter your address on the IRS website in capitalized letters. Older computer systems and buggy programs sometimes respond to capital letters when they can’t process lowercase ones. The IRS insists the tool is not case sensitive, but it does suggest not using punctuation when entering your address.

The $1,200 payments are being sent automatically, but if you’re on SSI and have children 16 or younger, you only have until May 5 to request an additional $500-per-child payment through the IRS portal.

Q&A: How to make ends meet if the coronavirus shutdown has reduced your income

Dear Liz: My husband’s salary was cut by more than 50%. While we are thrilled he is still employed, this deep cut will make it very challenging to pay all bills for our family of four. We don’t qualify for the $1,200 relief checks based on our 2019 taxes, which have already been filed. He is ineligible for unemployment because he’s salaried and his hours haven’t been cut. Are there other options for financial support or am I misinterpreting the government options?

Answer: You may have a few options for making ends meet during this trying time.

The first is mortgage forbearance. If you have a federally backed mortgage and have been affected by the pandemic, the Coronavirus Aid, Relief and Economic Security (CARES) Act gives you the right to forbearance for nearly a year if you request it. You can ask for 180 days initially as well as an additional 180-day extension.

Most mortgages are federally backed, including those lent or guaranteed by Fannie Mae, Freddie Mac, the Veterans Administration, the Federal Housing Administration and U.S. Department of Agriculture. If you have one of these mortgages, you won’t have to pay back the skipped payments all at once. You could spread out the payments or tack them on to the end of your loan.

To find out if you have a federally backed mortgage, and to request forbearance, contact your mortgage servicer — the company that accepts your payments. Be prepared to wait because lenders are overwhelmed with requests right now.

Even if you don’t have a federally backed loan, your mortgage lender is likely to have some forbearance options — as does your credit card issuer, your car loan company and any other lender you owe. Make sure you understand how each program works and how you would repay the skipped payments. In most cases, your balances will continue to accrue interest, but the programs could give you some breathing room while you wait for better times.

Thursday’s need-to-know money news

Today’s top story: IRS Data shows agency, filers slow down. Also in the news: How to ask your bank or lender for help, how to protect your health with a clean car, and what to do if you get a bill for your Coronavirus test.

IRS Data: Refunds Lag as Agency, Tax Filers Slow Down
You should get in line for your refund.

How to Ask Your Bank or Lender for Help
Don’t be intimidated.

Protect Your Health With a Clean Car
Protecting your health and your investment.

What to Do if You Get a Bill for Your Coronavirus Test
Navigating your way through the red tape.

How to ask your bank or lender for help

Many banks, credit card issuers and other lenders have promised to help those impacted by the coronavirus pandemic. They’re offering to defer or reduce payments and waive interest charges and rebate fees for those who have lost jobs, had their hours reduced or otherwise lost income to the COVID-19 crisis.

The help usually isn’t automatic, however. You have to ask for it — and ask the right way.

In my latest for the Associated Press, the important questions to ask your bank or lender.

Tuesday’s need-to-know money news

Today’s top story: Can I buy or sell a house during the Coronavirus pandemic? Also in the news: How to manage your credit score during a crisis, Coronavirus cancellation and change policies for credit card travel portals, and how to get all your credit card payments deferred in one call.

Can I Buy or Sell a House During the Coronavirus Pandemic?
New regulations you’ll contend with.

How to Manage Your Credit Score During a Crisis
Looking at alternatives.

Coronavirus Cancellation and Change Policies for Credit Card Travel Portals
Everything you need to know.

Get All Your Credit Card Payments Deferred With One Call
A credit counselor can help you.

Monday’s need-to-know money news

Today’s top story: Should you use your emergency fund during the COVID-19 outbreak? Also in the news: A new episode of the SmartMoney podcast on the Coronavirus relief checks, why you should join a money community for financial support, and 13 tips to help protect your online financial information.

Should You Use Your Emergency Fund During the COVID-19 Outbreak?
Don’t be afraid to use it when you actually need it.

SmartMoney Podcast: ‘Where’s My Coronavirus Relief Check?’
Finding your $1200.

Why you should join a money community for financial support
Strength in numbers.

13 Tips To Help Protect Your Online Financial Information
Cybercrime never rests.

Q&A: Coronavirus aid law lets you more easily tap retirement savings. That doesn’t mean you should

Dear Liz: You recently mentioned that a person can withdraw money from their 401(k) and spread the taxes over three years. If 401(k) is paid back, they can amend their tax returns to get those taxes refunded. Because of some major home repairs, I asked our accountant about this before we proceeded. He said that he hasn’t read anything official about the above. Would you please provide where you obtained your information, so we can decide if that’s an avenue we can use?

Answer: It’s possible you had this conversation before March 27, when the Coronavirus Aid, Relief, and Economic Security (CARES) Act became law.

Otherwise, it’s kind of hard to imagine an accountant anywhere in the U.S. who hasn’t heard of the emergency relief package that created the stimulus checks being sent to most Americans, as well as the Paycheck Protection Program’s forgivable loans for businesses and the new coronavirus hardship withdrawal rules for 401(k)s and IRAs.

Those rules allow people who have been affected financially or physically by COVID-19, the disease caused by the novel coronavirus, to get emergency access to their retirement funds if their employers allow it.

Even if you do have access to such a withdrawal, you should consider other avenues first.

The income taxes on retirement plan withdrawals can be substantial, even when spread over three years. Perhaps more importantly, you probably would lose out on future tax-deferred returns that money could have earned because few people who make such withdrawals will be able to pay the money back.

A home equity loan or line of credit is typically a much better option for home repairs, if you can arrange it.

Friday’s need-to-know money news

Today’s top story: How to get cash from your life insurance policy. Also in the news: How to manage your credit score during a crisis, how to tell if your financial advisor is really helping you, and how much a credit card cash advance will really cost you.

How to Get Cash From Your Life Insurance Policy
Four ways to tap into your policy.

How to Manage Your Credit Score During a Crisis
Strategic choices.

Crisis Test: Is Your Financial Advisor Really Helping You?
Are your best interests being put first?

Here’s What a Credit Card Cash Advance Will Really Cost You
Check that APR.

Wednesday’s need-to-know money news

Today’s top story: What to do if you can’t pay for insurance due to Coronavirus. Also in the news: 3 effective ways to get airlines and hotels to bend their rules, a new episode of the SmartMoney podcast on spring cleaning your finances, and what the CARES Act means for public service student loan forgiveness.

What to Do if You Can’t Pay for Insurance Due to Coronavirus
Get in touch with your carrier immediately.

3 Effective Ways to Get Airlines and Hotels to Bend Their Rules
Twitter vs. phone vs. email.

SmartMoney Podcast: ‘How Should I Spring-Clean My Finances?’
Three steps to tidy things up.

What the CARES Act Means for Public Service Student Loan Forgiveness
Document everything.