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Refusing to pay could hurt you more than them

December 11, 2017 By Liz Weston

Oh, the injustice of it all.

Who among us hasn’t felt abused as a consumer? We get billed for stuff we didn’t receive, or that doesn’t work, or that didn’t live up to its hype. Companies charge us unexpected fees and insist the costs were revealed in the fine print. Health insurers take customer disservice to a whole new, awful level, inexplicably refusing to pay for services they promised to cover and deluging us with impossible-to-decrypt paperwork.

It’s understandable if you feel that enough is enough. But taking a righteous stand against paying an unfair bill can boomerang on you — hard.

In my latest for the Associated Press, situations where you might be tempted to refuse to pay, and what you might want to consider doing instead.

Filed Under: Liz's Blog Tagged With: bad customer service, customer service, fees, insurance companies

Monday’s need-to-know money news

December 11, 2017 By Liz Weston

Today’s top story: 5 ways to reduce credit card interest. Also in the news: Holiday hosting tips to be safe, holiday tipping guide, and the pros and cons of using debit vs. credit cards.

5 Ways to Reduce Credit Card Interest
Escaping the interest trap.

Holiday Hosting Tips to Be Safe, Insurance If You’re Sorry
What’s covered under your homeowner’s insurance.

Holiday Tipping Guide: Whom and How Much
Showing appreciation.

Pros and Cons of Using Debit Vs. Credit Cards
Differences to keep in mind.

Filed Under: Liz's Blog Tagged With: credit card interest, Credit Cards, debit cards, holiday entertaining, holiday tipping, homeowners insurance

Q&A: How to find your way out of difficult financial circumstances

December 11, 2017 By Liz Weston

Dear Liz: I desperately need your help! My husband, who is 91, is in the early stages of dementia. I just turned 88 and for the first time am responsible for making all the financial decisions.

We are deeply in debt and I don’t know the best way to proceed. We owe more than $40,000 on credit cards, nearly $50,000 on a home equity loan, $20,000 on solar panels and $3,500 for a timeshare.

I am thinking of getting a low-interest mortgage on our home to pay off all these debts. We have no savings left. I just don’t know if this is a good idea or who to go to for answers.

Answer: If you have a younger family member or friend you trust, please consider involving this person in your search for answers. The possible solutions you need to consider are complex and would be daunting even for someone with a lot of experience in making financial decisions.

Getting a mortgage could be one solution, assuming you can get approved and afford the payments. Start by consulting a mortgage loan officer at your bank to see if this is an option.

Another possibility is a reverse mortgage, if you have sufficient home equity. The reverse mortgage could allow you to pay off some or all of your debts without having to make monthly payments. If you have substantial equity, you also may be able to supplement your income.

The reverse mortgage would have to be paid when you sold the home, died or moved out. A housing counselor, available from many National Foundation for Credit Counseling agencies, can discuss those with you. You can get referrals at www.nfcc.org.

Bankruptcy is yet another option to consider.

If your income is below the median for your area, you may be able to file for Chapter 7 bankruptcy liquidation to legally rid yourself of the credit card debt and timeshare. You also may be able to erase the solar panel loan, if it’s unsecured. If you have a lot of equity in your home, though, you could be forced to sell the house to pay your creditors, making Chapter 7 a bad option.

The other type of bankruptcy, Chapter 13, allows you to keep more property but requires a repayment plan that typically lasts for five years.

If you don’t have a lot of equity, on the other hand, and your income is protected from creditors, you may be “judgment proof.” That means if you stop paying your unsecured debts, your creditors could sue you but be unable to collect. An experienced bankruptcy attorney can assess your situation and let you know your options.

Referrals are available from the National Assn. of Consumer Bankruptcy Attorneys, www.nacba.org.

If you don’t have a trusted person to help you sort through your options, or even if you do, consider hiring a fee-only planner who charges by the hour. An experienced planner who agrees to be a fiduciary — which means he or she puts your best interests first — can help ease your mind that you’re making the right choice.

You can get referrals from the Garrett Planning Network, www.garrettplanningnetwork.com.

Filed Under: Credit & Debt, Q&A Tagged With: debt, elderly, mortgage, q&a

Q&A: There’s a big difference in various kinds of bonds

December 11, 2017 By Liz Weston

Dear Liz: My mutual funds and IRA are mostly in stocks with very little in bonds. I’m thinking I should have more in bonds, but just don’t know how much I should transfer from the stock funds and which bond fund to pick. Are they all the same?

Answer: Just as with stock funds, bond funds have different compositions, fees and investment philosophies. There’s a fairly big difference, for example, between a rock-solid U.S. Treasury bond and a “junk” or low-rated bond.

There’s also a difference in fees between funds that are trying to beat the market (active management, which is more expensive) versus merely matching the market (passive management, which is less expensive and typically offers better results).

The ideal asset allocation, or mix of stocks, bonds and cash, also varies depending on your age and risk tolerance. There are a variety of asset allocation calculators on the web you can try, or you can consult a fee-only planner.

Another option is turn the task over to a target date retirement fund, which manages the mix for you, or a robo-advisor, which invests according to computer algorithms.

Whatever you do, keep a sharp eye on the fees you’re charged. The average bond fund had an expense ratio of 0.51% in 2016, according to the Investment Company Institute. There’s little reason to pay much more than that, and ideally you’d try to pay less.

Filed Under: Investing, Q&A, Saving Money Tagged With: bonds, q&a, retirement savings

Friday’s need-to-know money news

December 8, 2017 By Liz Weston

Today’s top story: Is Bitcoin safe? Also in the news: How to buy better gifts with credit card rewards, must-have tools and tips for year-end retirement planning, and smart money lessons for kids that can last a lifetime.

Is Bitcoin Safe?
A roundtable debate.

How to Buy Better Gifts With Credit Card Rewards
Using your rewards strategically.

Must-have tools and tips for year-end retirement planning
Getting on the right track.

Smart money lessons for kids that can last a lifetime

Filed Under: Liz's Blog Tagged With: BItcoin, credit card rewards, Credit Cards, cryptocurrency, gifts, kids and money, retirement planning

Thursday’s need-to-know money news

December 7, 2017 By Liz Weston

Today’s top story: How not to go broke attending holiday parties. Also in the news: Self-taught financial advisers keep it real about money, how to determine if your taxes are going up, and how to spend your extra FSA money.

You Don’t Have to Go Broke Attending Holiday Parties
Having fun without breaking the bank.

Self-taught financial advisers keep it real about money management
Knowing your limits.

My Taxes Probably Are Going Up. Are Yours?
How to determine next year’s taxes.

How to Spend Your Extra FSA Money
The clock is ticking.

Filed Under: Liz's Blog Tagged With: financial advice, FSA, holiday parties, holiday spending, Insurance, Taxes, tips

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