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credit freezes

Q&A: Safeguarding your personal data is hard. Here are a few tips.

May 13, 2024 By Liz Weston

Dear Liz: I was recently alerted that my Social Security number has been found on the dark web. My information was part of the AT&T breach that took place recently. I am no longer an AT&T customer and haven’t been for several years, but they have not made any contact with me. What do I do to keep myself safe and how do I get my information removed from the dark web? Why hasn’t AT&T reached out to me?

Answer: As a consumer, you don’t have much power. Companies often demand your personal data, such as Social Security numbers, before they’ll do business with you. Once your information is in their databases, you have no control over what happens to it. And if your information is leaked, there’s no way to remove it from the dark web.

You can’t even be sure how your information got there, given the sheer volume of database breaches in recent years. If you’re an adult with a Social Security number, chances are pretty good that number can be found on the black market sites where criminals buy and share information, says Eva Velasquez, chief executive of the Identity Theft Resource Center, a nonprofit that helps identity theft victims.

In other words, your data may have been compromised long before the latest incident, which AT&T says affected 73 million current and former customers. AT&T began notifying impacted customers via letters or email starting in April. Those customers should have received an offer for free credit monitoring.

There are a few things you can do to make yourself a bit less vulnerable to identity theft, such as putting freezes on your credit reports, not clicking on links in texts or emails if you didn’t initiate the transaction and using digital wallets or other secure payment methods.

Also, don’t be your own worst enemy. Beware of sharing personal information (birth dates, address, phone number, etc.) on social media. Consider limiting your audience to people you know and trust, Velasquez says.

The Identity Theft Resource Center also recommends using passkeys, a technology that replaces passwords, whenever you’re offered that option. If a passkey is not available, the center suggests using passphrases of 12 characters or more rather than shorter passwords. A passphrase is a sequence of words that can be personalized for easier memorization, typically with numbers added and a mix of capital and lowercase letters. The center gives an example of a passphrase for a 2015 University of Texas graduate: “H00kEmH0rns2015.” You’ll still need unique passphrases for every account and site. You also should turn on two-factor authentication or multi-factor authentication where available. This requires an extra step, such as getting a code on your phone or from an app, but this will make your accounts harder to compromise.

Filed Under: Identity Theft, Q&A, Scams Tagged With: credit freezes, dark web, Identity Theft, multi-factor authentication, passkey, passwords, Social Security number, two-factor authentication

Monday’s need-to-know money news

March 11, 2019 By Liz Weston

Today’s top story: 10 lessons from the Bull Market’s 10-year anniversary. Also in the news: Money mistakes even smart people make, 3 things that change when you’re a homeowner, and why you should check your credit report even if your credit is frozen.

10 Lessons From the Bull Market’s 10-Year Anniversary
Learning from the past decade of rising stock prices.

Money Mistakes Even Smart People Make
Avoiding unwise choices.

3 Things That Change When You’re a Homeowner
A whole new set of responsibilities.

Check Your Credit Report Even If Your Credit Is Frozen
Freezes don’t ice existing accounts.

Filed Under: Liz's Blog Tagged With: bull market, Credit, credit freezes, home ownership, money mistakes, stock market

Tuesday’s need-to-know money news

August 28, 2018 By Liz Weston

Today’s top story: Don’t make this common – and costly – credit card mistake. Also in the news: Paying by credit card will increase college costs, free credit freezes, and when to buy travel insurance.

Don’t Make This Common — and Costly — Credit Card Mistake
Even a day late can be costly.

To Make College Cost Even More, Pay by Credit Card
Interest rates can be even worse than through student loans.

Free Credit Freezes: Time to Rethink Your Protection?
Credit freezes will be free for everyone starting September 21st.

When to Buy Travel Insurance
When is it worth it?

Filed Under: Liz's Blog Tagged With: credit card mistakes, Credit Cards, credit freezes, Late Fees, travel insurance

Q&A: Credit freezes

March 30, 2015 By Liz Weston

Dear Liz: Is there a way to lock my credit history and access to prevent the unscrupulous from opening accounts in my name? Maybe I’m rare, but I have enough existing credit cards, don’t have a mortgage and essentially have no debt, and I want to keep it that way. I suspect businesses that make their living issuing credit reports will resist this ability, but I want to do all I can to make it tough for anyone to steal my identity.

Answer: You can lock up your credit reports with what’s known as a credit freeze (also called a security freeze). The three major credit bureaus — Equifax, Experian and TransUnion — have information about how to do this on their websites. You also can find general information about credit freezes on Consumer Reports’ site.

Credit freezes can prevent new account identity theft — someone opening new credit accounts in your name. Lenders typically check credit reports when they get new credit applications. If they can’t access your reports thanks to a credit freeze, they’re unlikely to approve the application.

Of course, the freeze applies to you as well. If you change your mind and want to apply for a new account, you’ll need to temporarily thaw the freeze.

Other entities also check credit reports, so you may need to lift the freeze if you apply for a job, insurance, new utilities or cellphone service. You typically have to pay fees (which range from $2 to $15, depending on your state) to each bureau to lock up your credit and another set of fees to thaw it.

Credit freezes won’t interfere with your ability to use your credit cards or prevent your current lenders from accessing your reports.

Credit freezes also won’t prevent other types of identity theft, including tax refund fraud, medical identity theft and criminal identity theft (which occurs when criminals give law enforcement your information when they get arrested, rather than their own).

Still, credit freezes are a good solution if your identity has already been stolen or you’re at high risk because your Social Security number has been swiped or exposed in a data breach.

Credit bureaus may suggest you put a temporary fraud alert on your reports instead, or pay for credit monitoring or identity theft “protection” (which actually doesn’t protect you against anything but simply offers an early warning if your reports are compromised). A credit freeze is a more secure solution, but you have to weigh the potential hassle and cost against the benefit.

Filed Under: Credit Cards, Credit Scoring, Q&A Tagged With: Credit, credit freezes, q&a

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