Ask Liz Weston

Get smart with your money

Liz Weston

Paper statements may not be necessary

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Dear Liz: I’m wondering how long we really need to keep bank statements, since banks now offer paperless options. My son doesn’t even open the statements anymore; he just views his account information online.

Answer: There’s nothing magical about paper bank statements. If your son doesn’t open them, he probably shouldn’t even get them. He can ask his bank to switch him to its paperless option and save some trees.

The IRS accepts electronic documents, and banks keep account records at least six years. Your highest risk for an audit is the three years after a tax return is filed, so you should be able to download statements if you need them in an audit. There might be fees involved to get these statements, however, so you’ll have to weigh the potential cost against the hassle of storing all that paper. Some people get the paper statements, scan them and shred the originals; others download the statements as they go and store them electronically.

If you don’t need bank records for tax purposes, there’s even less reason for getting paper statements. Eschewing them can reduce bank fees and will certainly save a few trees.

Get 50% off some great money books!

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DWYD cover2013FT Press is offering half off (and free shipping!) on a selection of finance and investing titles through May 16. In addition to two of mine, “Deal with Your Debt” and “Your Credit Score,” the titles include Gail MarksJarvis’ excellent “Saving for Retirement” and Lynn O’Shaughnessy’s “The College Solution,” a must-read for any parent who wants his or her kids to go to college. To order, use the link above and enter coupon code FTPF at checkout.

I’d like to thank FT Press for organizing this promotion as well as yesterday’s Tweetchat, and thanks also to the other personal finance bloggers who took part:

You can check out the conversation on Twitter using hashtag #FTPersonalFinance or visit our Tweetchat room.

Experian to offer FICOs to consumers again

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YCS4 coverExperian stopped offering FICO scores to consumers a few years ago, even though it continued to sell the scores to lenders. This refusal made it tough for consumers to know what rates they should expect from mortgage lenders, which typically take the middle of your three FICO scores (one from each bureau). You could still get your TransUnion and Equifax FICOs from MyFico.com, but not your Experian FICO.

That’s apparently about to change. Buried in a press release today was an announcement that Experian will once again “make FICO Scores available to consumers through myFICO.com and through third parties.”

“This is great news for consumers,” said credit scoring expert John Ulzheimer, the president of consumer education for SmartCredit.com who tipped me off to this important development.
After withdrawing from its partnership with MyFico.com, Experian continued to sell credit scores to consumers–but they weren’t the same scores lenders typically used. One score Experian sells, the PLUS score, isn’t used by lenders, while the VantageScore is used by about 10% of lenders. FICOs, on the other hand, are the leading score, so being able to get them again from Experian is a real boon.

How credit scores are like cats

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Cute cat enjoying himself outdoorsWhen people complain that credit scoring formulas aren’t fair or consumer friendly, I think of my Great Auntie M.

Great Auntie M. was a lovely older woman, and she was besotted with her cat. Great Auntie M. once told me that if she died first, she wanted the cat euthanized since he “couldn’t possibly live” without her.

Just as Great Auntie M. misunderstood the fundamental nature of cats, so many people misunderstand the fundamental nature of credit scores. There are more than a few parallels between the two, so let me explain:

They’re finicky. Your cat may turn up its nose as its food bowl, or kick litter out of a box that’s not perfectly clean. Credit scores are similarly fussy about certain things: paying bills on time, not using too much of your available credit limits, not applying for new credit too often.

They hold grudges. When my husband moved in with his sister years ago, her cat was not amused by the presence of a new person. The cat expressed himself by depositing a single turd in the exact middle of hubby’s bed. One of our own cats once stalked up behind her brother, lifted up her paw like a prizefighter and smashed his head with it. There was no immediate provocation to this act of vengeance, so we can only speculate what he did earlier to tick her off. Credit scores don’t quickly forgive infractions, either, especially big ones. A single skipped payment can affect your scores for up to three years, a foreclosure for up to seven years, a bankruptcy for up to 10 years. (The impact decreases over time if you use credit responsibly, but it can still persist.)

They have their own agenda. Cats can be cuddly, playful, affectionate. (I have one sitting on my lap right now, monitoring my typing.) But cats typically are independent. They can withdraw affection in an instant, stalk away and regard you with indifference. Cats feel no obligation to oblige, conform or bend to the will of another. They are, in other words, the polar opposite of the dog now sleeping at my feet, a desperate-to-please golden retriever whose primary need is reassurance that yes, he is still part of the pack.

Like cats, credit scoring formulas don’t particularly care what you think. Credit scores were constructed for lenders, not consumers. In fact, originally you were never supposed to know that credit scores even existed, let alone what yours were. Credit scores have their own, internal logic that they follow, regardless of its impact on you.

Here’s another similarity: credit scores, like cats, can reward you if you figure out what they like and don’t like. With both, the effort is worthwhile.

Is your dog blacklisted by insurers?

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Dog teethMy column today, “10 dog breeds that rile insurers up,” discusses how your pet’s breed could cause some companies to deny coverage or charge you more.

The breeds include various types of terriers commonly called “pit bulls,” as well as Dobermans, Rottweilers, German Shepherds, Huskies, Cane Corso and Mastiffs.

These so-called “breed lists” aren’t used by all insurers and tend to change as the types of dogs involved in attacks change (something that’s often related to breed popularity). There’s a reason that “nippy” dogs such as Chihuahuas and dachshunds aren’t on these lists: although they may be more likely to bite, they can’t do the damage that a bigger breed can. The average insurance claim for a dog bite is nearly $30,000, which implies a whole lot of pain.

If you own a dog that’s on an insurer’s breed list, or if you simply want to avoid expensive lawsuits and the possibility of harming others, there are plenty of ways to reduce your liability to dog bite claims. Among them:

Shop around. Every insurer has different criteria, so getting quotes from a number of different companies can help dog owners find coverage. An insurance broker who is knowledgeable about various insurers’ policies can help with the search. Larger insurers may be more accommodating than smaller ones. For example: State Farm, the largest homeowners insurance company, says it does not discriminate by breed but does require dog owners to answer questions about their animals’ history and behavior.

Spay and neuter. Sexually intact dogs are more likely to bite than spayed or neutered animals, according to the Centers for Disease Control and Prevention.

Mind your kids. Don’t leave infants or young children alone with any dog, the CDC advises. Teach children not to approach unfamiliar dogs and to remain still if approached by dogs they don’t know, or to roll up into a ball and stay motionless if knocked down by a dog. (If an unfamiliar dog is leashed and with its owner, make sure your child asks the owner first if the dog is friendly and if it’s okay to approach. Your child should know to let the dog sniff first before petting.) Kids should be taught not to disturb dogs that are eating, sleeping or tending puppies. Most dog bites occur “during everyday activities and while interacting with familiar dogs,” according to the American Veterinary Medical Association, so be vigilant about how your child behaves with dogs. Don’t let a child or anyone else tease or threaten a dog.

Don’t encourage aggression. Wrestling or even tug-of-war can trigger aggressive behavior in your pet. Dogs that have already demonstrated such behavior (lunging, biting)  “are inappropriate in households with children,” the CDC notes. Yes, such dogs can be trained, but the risk to your kids is too high.

Socialize and train your dog. The CDC recommends teaching all dogs “submissive behaviors,” such as rolling over to expose their belly and giving up food without growling. Training can help with these behaviors and others that can make dog ownership easier. Shelters and pet stores are two places to look for low-cost training. Use a leash in public so you can control your dog, the AVMA advises.

Dog bites are no joke. They send some 800,000 Americans every year to emergency rooms and other medical providers for treatment, according to the AVMA. Half of those victims are children, since kids are much more likely to be seriously injured if bit. (I was going to include a photo of what a dog bite did to a young girl’s arm, but decided it was just too graphic.) Senior citizens are the next most common victims.

So do the right thing. Your dog–and your neighbors–are counting on you to be a responsible owner.

 

 

 

Forgotten credit card trashes scores

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Dear Liz: My husband and I are in the process of refinancing our mortgage. I just received my credit report in the mail, and my score was 724. The report indicated that a delinquency resulted in my less-than-stellar score. When I went to the credit bureau site to see where the problem was, I saw that I had a $34 charge on a Visa last year. I rarely use that card, so I did not realize that I had a balance. As a result, I had a delinquent balance for five months last year. I am sick about this, as I always pay my bills on time. To think that my credit score was affected by something so insignificant is really bumming me out. Is there anything I can do to fix this?

Answer: You can try, but creditors are often reluctant to delete true negative information from your credit files. That’s why it’s so important to monitor all of your credit accounts, and to consider signing up for automatic payments so that this doesn’t happen again.

You should know that your mortgage lender won’t look at just one credit score when evaluating your application. Typically, mortgage lenders would request FICO credit scores from each of the three bureaus for both you and your husband, then use the lower of the two middle scores to determine your rate. Even if 724 did turn out to be the lowest of the six scores, you should still get a decent rate, since that’s considered a good score.