Q&A: Still no coronavirus stimulus check? You’re not alone

Dear Liz: Both my wife and I are on Social Security retirement benefits. We were told we had to do nothing to get our stimulus payment even though we don’t file tax returns. We’ve made two calls to the IRS and gotten no suggestions from them.

Answer: If your Social Security payments are direct deposited, your relief payments should have been sent to that bank account. If you don’t have direct deposit, your payments should have been mailed. You (or a computer-savvy friend) can check to see the status of your payment at the “Get My Payment” section of the IRS.gov website.

If your payment isn’t on the way or there’s another problem, you should reach out to the IRS. It’s not clear from your statement — “no suggestions from them” — if in your previous attempts you actually reached a human being or just a recording. Please make sure you’re calling the right number because the stimulus payment number — (800) 919-9835 — is different from the general taxpayer hotline. You may have to be patient because hold times can be long.

Thursday’s need-to-know money news

Today’s top story: Some taxpayers face a desperate wait for refunds. Also in the news: Are variable rate student loans worth the risk, 6 ways your investments can fund racial justice, and why your federal student loan servicer may be changing.

Some taxpayers face a desperate wait for refunds
IRS delays are hurting struggling families.

Even Near 1%, Are Variable Rate Student Loans Worth the Risk?
Your rate could change dramatically in the future.

6 Ways Your Investments Can Fund Racial Justice
Money makes change sustainable.

Your Federal Student Loan Servicer May Be Changing
Say goodbye to NelNet.

Wednesday’s need-to-know money news

Today’s top story: It’s now cheaper than ever to borrow money for college. Also in the news: What you need to know about Disney’s reopening, bankrolling your adult kid in a crisis, and 8 ways to save for your child’s college education.

It’s Now Cheaper Than Ever to Borrow Money for College
Feds have dropped interest rates to historic lows.

Disney Is Reopening: What You Need to Know
Safely returning to the happiest place on earth.

Are you bankrolling your adult kids in a crisis?
You are not an emergency plan.

8 Ways to Save for Your Child’s College Education
Start as soon as possible.

Some taxpayers face a desperate wait for refunds

As a 58-year-old woman on disability, Robin Short of Wallingford, Connecticut, relies on her tax refund to catch up on bills. She filed her return electronically in February, opting for direct deposit so she could get her $773 refund quickly.

She’s still waiting, as are millions of others. In my latest for the Associated Press, how the IRS is slowly resuming operations after pandemic-related lockdowns, but delayed refunds are devastating some people’s finances.

Tuesday’s need-to-know money news

Today’s top story: Five credit card benefits you probably have but don’t know about. Also in the news: A bargain hunter’s guide to used car shopping, Millennials share their top financial regrets, and where to find free tax filing options.

Five credit card benefits you probably have but don’t know about
Don’t leave money on the table.

A Bargain Hunter’s Guide to Used Car Shopping
Avoiding the lemons.

‘I wasted so much money …’ Millennials share their top financial regrets to help Gen Z get started
Avocado toast isn’t one of them.

Get All Your Free Tax Filing Options Right Here
The delayed filing deadline is fast approaching.

Monday’s need-to-know money news

Today’s top story: How new grads can handle 3 essential post-college questions. Also in the news: A new episode of the SmartMoney podcast on money goals and bank bonuses, the possibility of another stimulus check, and everything that goes away when coronavirus benefits end in July.

How New Grads Can Handle 3 Essential Post-College Questions
The real world is a bit different these days.

SmartMoney Podcast: Setting Money Goals at Milestone Birthdays, and Bagging Big Bucks with Bank Bonuses
Use your big birthday to set a new goal.

Is Another Stimulus Check Coming?
Maybe.

Here is everything that goes away when coronavirus benefits end in July
Start planning ahead for changes.

Q&A: The IRS is finally staffing up. Here’s how to get your coronavirus stimulus money

Dear Liz: We do not make enough income to file tax returns, so we used the IRS site to apply for our economic stimulus payment ($1,700 for one adult and one teenage child). We received a response email stating our information was received successfully by the IRS several weeks ago. We included our bank deposit information for a fast direct deposit but the money has not arrived and we hear that the government ran out of money. We are desperate. What can we do or who can we speak with about this delay?

Answer: The government did not run out of money, and at a minimum you should be able to file a tax return next year to get your stimulus payment as a refundable credit. Since you need the money now, though, you should follow up with the IRS.

The IRS has reopened the general taxpayer helpline that was shuttered because of the coronavirus pandemic, but it has also added thousands of phone reps to a special hotline to deal with stimulus payment problems: (800) 919-9835. That’s the number you should call to inquire about your payment.

(Previous columns have dealt with people’s refunds being held up because the IRS didn’t have enough workers to open its mail. Tax processing centers are reopening, but it will take awhile to work through the backlog. You can check the status of a refund through the “Where’s My Refund?” tool on the IRS site or by calling (800) 829-1954.)

Q&A: The ups and downs of reverse mortgages

Dear Liz: I have been a reverse mortgage specialist for the last 12 years and had some thoughts about the writer who complained that the $40,000 she initially borrowed had grown to a debt of $189,000, or more than her home was worth.

Using a compound interest calculator, it would take about 16.5 years for the debt to grow that large. The borrower would have lived in their home for all that time without making payments toward the debt, although they were still responsible for taxes, insurance and maintaining the property. They can stay in the home for as long as it’s their principal residence. Once they leave the home, the lender will sell the home and receive the difference between the sales price and the loan balance from the government insurance program that everyone with a reverse mortgage pays into. Otherwise, no lender would take out this loan for a potentially long term and risk losing money in the end. Maybe it was a good deal.

Answer: Possibly, but she regretted the decision anyway. She took out a reverse mortgage at a time of financial hardship and now wishes she hadn’t.

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People facing financial crises often develop tunnel vision and grab at solutions without thinking through the future costs of their decisions. (The excellent book “Scarcity: Why Having Too Little Means So Much” by Sendhil Mullainathan and Eldar Shafir explains the science of why that happens.)

Advertising for these loans can gloss over the downsides, such as potentially not being able to tap your equity later, when you may need it more. Reverse mortgages can be a good solution for some seniors but certainly not all of them.

Q&A: Tapping IRA creates a taxing problem

Dear Liz: I took $250,000 out of my retirement account in 2019 to set up five 529 accounts for my young grandchildren. As a result, my federal and state tax bills are $80,000. I’ll need to take that money out of my IRA. Will I keep having to pay large tax bills in order to pay for that one-time large withdrawal?

Answer: While your heart was in the right place, your money wasn’t. Withdrawals from IRAs are taxable, and such a large withdrawal almost certainly pushed you into a much higher tax bracket. If you had consulted a financial planner or a tax pro, they would have advised you to either fund the 529s from a non-retirement account or to make smaller withdrawals over several years to avoid such a big tax hit.

If you continue to tap your IRA, you will continue to owe taxes on the money you withdraw. The $80,000 will incur state and federal taxes. If you again pay the tax bill on the $80,000 using your IRA, you’ll owe taxes on that money as well, and so on.

You may not think that’s fair, but the reason your IRA is taxable now is because you got a tax deduction when you made the original contributions, and the money has been growing tax deferred in the meantime. Eventually, the government wants to get paid back for those tax breaks.

Friday’s need-to-know money news

Today’s top story: How to plan and budget for DIY projects now. Also in the news: How to factor climate change into your air travel, why it’s probably better to lease a car than buy one right now, and new rules for medical and dependent care FSAs.

How to Plan and Budget for DIY Projects Now
Tailor do-it-yourself home projects to fit current circumstances by considering the size, type and cost of the work.

Ask a Points Nerd: How Can I Factor Climate Change Into My Air Travel?
Being intentional about the airlines you choose and how often you fly can help reduce your carbon footprint.

Why it’s probably better to lease a car than buy one right now
5 reasons why leasing is a smart choice during these chaotic times.

New Rules for Medical and Dependent Care FSAs
New rules bring more flexibility.