Dear Liz: I agree with the writer who suggested contacting elected officials for help with IRS issues. I worked for the IRS as a criminal investigator for 25 years and dealt with the majority of divisions. An inquiry forwarded by a member of Congress on behalf of a constituent is known as a “congressional.” When a congressional is received on any matter, that places it on top of an in-box and requires timely action.
Answer: Thanks for adding your experience to the discussion.
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