If you need to find tax help, try DIY first

Getting help from the IRS this tax season is going to be a challenge.

The IRS has finally opened the 23.4 million pieces of mail that piled up after the pandemic shuttered its processing centers last spring. But the agency still has a backlog of paperwork from last year even as it ingests this year’s returns, issues a third round of relief payments and gears up to send monthly child tax credit payments to millions of families.

The tax deadline has been moved from April 15 to May 17, giving people more time to file. Getting help is another matter. Callers face long wait times with no guarantee they’ll reach a human being. Meanwhile, many tax help sites are closed or working at reduced capacity because of COVID-19 restrictions.

In my latest for the Associated Press, common questions and answers that could save you some time or point you to resources that will help.

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