This week’s top story: Lousy customer service ‘designed for you to give up.’ In other news: What home shoppers need to know about the new buyer’s contracts, weekly mortgage rates tumble, and how to get your finances back on track for fall.
Biden Official: Lousy Customer Service ‘Designed For You to Give Up’
New government actions target “doom loop” customer service calls, fake reviews and subscription cancellations.
What Home Shoppers Need to Know About the New Buyer’s Contracts
Starting Aug. 17, home buyers will set their agents’ commissions and negotiate who will pay.
Weekly Mortgage Rates Tumble; Should You Refinance?
The rapid decrease is likely to set off a wave of refinancing.
How to Get Your Finances Back on Track for Fall
Reviewing spending and preparing for big expenses can help your budget recover from summertime.