Ask Liz Weston

Get smart with your money

Liz Weston

Q&A: Finding a fiduciary

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Dear Liz: I am 55 and a single mom of three teenagers. My money has been sitting at a discount brokerage firm unmanaged … ugh!! I need help, but I am afraid to hire someone who will lose my money. Plus, two of my kids are old enough now to open a retirement account. We need help!

Answer: There’s actually no age minimum on contributing to a retirement fund; your kids just need to be earning at least as much money as they’re putting into the account. If they want to contribute the maximum $6,500 to an IRA, for example — or you want to contribute that much on their behalf — they have to earn at least $6,500.

The word you’ll want to keep in mind when seeking help with your money is “fiduciary.” Your advisor should be willing to put in writing that they will put your interests ahead of their own.

Many advisors are held to a lower “suitability” standard, which means they can recommend investments that are more expensive or perform worse than available alternatives, simply because the recommended investment pays the advisor more.

You don’t actually need a human being for investment management, though. Your investing firm probably offers target date mutual funds, which adjust the mix of investments to be more conservative as your retirement date nears. Another option is a robo-advisor, which handles the investing according to a computer algorithm.

Where a human can come in handy is if you have broader financial questions, such as whether you’re saving enough, when you can safely retire and whether your family is adequately insured, among other issues. Your discount brokerage may offer access to fiduciary advisors for a fee or in exchange for investing a certain amount of money.

You can also find fiduciary advisors through the Assn. for Financial Counseling and Planning Education, the XY Planning Network, the Garrett Planning Network, the National Assn. of Personal Financial Advisors and the Alliance of Comprehensive Planners, among others.

Q&A: How to get a debt collector to stop calling about a bogus bill

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Dear Liz: I’m getting daily robocalls from a debt collection agency, even though a check of our current credit reports shows that we owe no one anything. (My husband and I both have stellar credit.) Google tells me that this collection agency is known for shadiness and that the Consumer Financial Protection Bureau has fined it for illegal debt collection practices and repeated violations of consumer reporting rules. I want to make these annoying daily calls stop (I never answer) but I worry that engaging with this company at all, for instance with a letter telling them to go away, will just cause more problems. What’s the best way to handle this kind of situation?

Answer: Debt experts sometimes advise against contacting collection agencies if you owe money, can’t afford to pay it back and are worried about being sued. The concern is that any response from you will trigger increased efforts to collect the money.

Since you don’t owe anything, though, there’s nothing to stop you from trying to end these annoying calls.

The CFPB recommends sending a letter to the collection agency demanding to know more about the alleged debt, including why the collector thinks you owe it, how old the debt is, how much is owed and details establishing the collector’s right to collect. The CFPB has a sample letter on its site you can use. Ideally, this letter would be sent within 30 days of the first phone call to preserve your rights under federal law, but there’s nothing stopping you from sending it at any point.

Once you have information about the supposed debt — or if the calls continue and the agency hasn’t responded — you can send a second letter telling the agency you don’t owe the money and to stop contacting you.

You’ll probably live longer than you think

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Women often don’t score as well as men in surveys of financial literacy. One area where we seem to do better is “longevity literacy,” or understanding how long we’re likely to live.

Longevity literacy is essential to smart retirement planning. Overestimate your longevity, and you could retire too late or scrimp too much. Underestimate it and you could run short of money.

In a recent TIAA Institute study, 43% of women correctly estimated the life expectancy of 60-year-old women in the U.S. (The right answer was 85.) Only 32% of men chose the correct answer for the life expectancy for 60-year-old men, which was 82. Men also were far more likely than women to underestimate life expectancy — and that’s a huge potential problem for both sexes.

A man who expects to die in his 70s might draw too much from retirement funds or start Social Security too early. That could leave him — and the spouse who may outlive him — with too little income later on.

In my latest for the Washington Post, learn what you can do to protect against longevity risk.

This week’s money news

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This week’s top story: Smart Money podcast on money scams, and renting credit card tradelines for cash. In other news: AI and hiring decisions,  June 2023 rent report, and CFPB warning that student loan borrowers will struggle with repayment.

Smart Money Podcast: Money Scams, and Renting Credit Card Tradelines for Cash
This week’s episode starts with a discussion about new scams, including Google Voice and AI scams.

AI Could Prevent Hiring Bias — Unless It Makes It Worse
Advocates say AI can eliminate human biases in hiring. Skeptics point out that AI tools are trained by … humans.

June Rent Report: Rent Growth Is Cooling, but Prices Remain High
The May data, released June 6, shows typical rent prices in the U.S. are now $2,048.

Student Loan Borrowers Will Struggle With Repayment, CFPB Warns
One in five borrowers could struggle when student loan payments resume later this summer.

Q&A: Annuities can come with a tax surprise

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Dear Liz: I made a one-time purchase of a variable deferred annuity with a $10,000 inheritance I received about 25 years ago, based on a co-worker’s advice. Over the years I have not made any additional payments or withdrawn any funds. It matures in about a year with an option of withdrawing the lump sum, which was nearly $60,000 this year, or receiving monthly payments. Would I be subject to capital gains taxes for the entire $50,000 increase if I take the lump sum? Are there any special tax exemptions or rules I should be aware of?

Answer: The increase in your annuity’s value isn’t subject to capital gains taxes. Instead, the gain will be subject to higher — perhaps much higher — income tax rates, regardless of whether you choose the lump sum or monthly payments.

Variable annuities are insurance products that allow you to invest money tax-deferred for retirement. Like other retirement accounts, you could face penalties for early withdrawal in addition to income taxes if you take money out before you’re 59½.

Taking the lump sum could push you into a higher tax bracket and possibly cause a temporary increase in your Medicare premiums if you’re 65 or older. If you opt for monthly payments instead, you’re likely giving up access to the money in an emergency. (Annuitization means you’re giving up the lump sum you could have accepted in exchange for a stream of monthly payments that typically lasts for life.)

A tax pro can help you weigh the effects of the different withdrawal options on your finances.

Q&A: Social Security misunderstandings

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Dear Liz: As a former Social Security Administration employee, I can tell you there are countless times people misunderstand the information that is provided to them or only hear what they want to hear. There is no incentive for the employees to misinform or mislead people. Maybe you can begin your responses by saying, “If what you are saying is accurate,” instead of just assuming the worst and blaming the Social Security employees for people’s lack of knowledge.

The letter writer in a recent column not only indicated how helpful the employee was but also that they slept on the information and also discussed that with their trusted advisor. Your response assumed that the representative encouraged them to make a decision you indicated might not be the best.

Most employees do not encourage but inform people of their options. I am very disappointed that you once again chose to bash them with limited information and even when the person said how wonderful and knowledgeable the representative was, and even that they consulted with their trusted advisor.

Answer: The original letter writer mentioned that she learned in a chat with a Social Security spokesperson what her “break-even” point would be for waiting until full retirement age to start her benefit. My response pointed out that break-even calculations aren’t the best way to determine when to start Social Security, since they don’t include important factors such as inflation, tax rates and the impact of early claiming on survivor benefits. Many people also have a poor understanding of life expectancy and assume they will die before their break-even age when they probably won’t.

Social Security is an incredibly complex program, so people may indeed misunderstand what they hear from its representatives. But readers and financial planners alike report countless incidents in which representatives clearly gave inaccurate information. For example, people have been told they couldn’t suspend their benefit at full retirement age to earn delayed retirement credits (they can) or that they wouldn’t receive cost-of-living increases if they hadn’t started their benefits (not true — your benefit starts earning annual COLAs at age 62, whether or not you’ve started).

Bad guidance can be costly. A 2018 report by Social Security’s own inspector general found that faulty counsel from its representatives cost 9,224 widows and widowers approximately $131.8 million in benefits.

My responses aren’t intended to bash hardworking Social Security representatives but to alert readers that they should educate themselves about their options and seek guidance from financial experts before claiming.