Q&A

Q&A: Foreign tax credit delays substantial IRS refund

November 24, 2025 By Liz Weston Leave a Comment

Dear Liz: My tax professional submitted amended tax returns for 2023, 2022 and 2021 a year ago. I’m supposed to receive a nice refund for those years but I have heard nothing from the IRS and cannot get any information from its website. I asked my tax professional about it and she said the foreign tax credit claimed on the amended returns must be reviewed by the foreign tax department, which is very far behind. This just feels like a black hole. The IRS wants me to pay my taxes but drags its feet on giving me my refund.

Answer: The foreign tax credit is designed to prevent double taxation. If you earn income abroad, you may be able to deduct taxes paid to another country on your U.S. tax return.

Unfortunately, this is an area where there has been substantial fraud and noncompliance. That raises the odds of a manual review and potential audit. The fact that you’re claiming large refunds, and doing so by amending returns, also increases the chance your filings will be scrutinized.

Still, a year is a long time to wait. Consider reaching out to the Taxpayer Advocate Service, which may be able to help you break the logjam.

Q&A: What do you do when an ex takes out a credit card in your name?

November 24, 2025 By Liz Weston Leave a Comment

Dear Liz: My ex-husband took out a credit card in my name without my knowledge. By the time I discovered it on a credit report, he had over $14,000 in charges on the card. I was able to close the credit card, but cannot remove my name and Social Security number from the account. My ex refuses to pay off the credit card nor does he make payments on the card as a judge ordered him to do in court six months ago. I have called the issuing bank, visited in person, spoken with everyone that I can, to no avail. The best they can do is flag the card for fraud. Since the credit card is not being paid off, it is damaging my credit score. Do you have any advice?

Answer: Report the crime to your local police and file an identity theft complaint with the Federal Trade Commission at IdentityTheft.gov. The police report means your ex could be arrested and prosecuted for his crime, but without it you may not be able to get your credit restored.

Submit copies of the police report and the FTC affidavit to the bank, along with a letter explaining the situation. Make it clear that you are the victim of identity theft, that the account is fraudulent and that the bank should remove your personal identifying information when reporting the account to the credit bureaus.

Next, dispute the account with each of the three major credit bureaus. You can get free access to your credit reports at AnnualCreditReport.com. (Type the full address into your browser to make sure you don’t land on a lookalike site.) While you’re at it, freeze your credit report at each bureau. There’s no better way to prevent criminals from opening new credit accounts in your name. Freezing your credit report is free, and you can temporarily remove the freeze without cost whenever you want to apply for credit.

Q&A: What does a successor trustee do?

November 17, 2025 By Liz Weston Leave a Comment

Dear Liz: My older brother and his wife recently told me they made me the executor of their living trust. I have no experience with this. They live in Maryland and I’m in California. Can you please let me know what I can do now to make the process simpler when the time comes?

Answer: Your brother and his wife should have asked you if you would be willing to take this role, which is called “successor trustee” rather than executor when a living trust is involved. Just because they put your name in their document doesn’t mean you are required to serve. Their trust should name other people who can serve. If not, the court can step in to name someone.

Being either a successor trustee or an executor is often a big commitment that may last for years. You’ll be required to manage the trust assets, pay final bills and creditors and communicate with beneficiaries. Successor trustees may have added responsibilities, since they typically have to step in if the trust creators become incapacitated.

If you’re willing, though, agreeing to this role can be a way to honor the people you love by making sure their wishes are followed. Being asked to be a successor trustee or executor is an honor, since the trust creators believe you are honest, trustworthy and diligent enough to handle this enormous responsibility.

You’re allowed to, and probably should, hire legal and tax help using estate funds. The estate should also pay for your travel to fulfill your duties.

You can do some research before deciding. Ask for a copy of the trust so you can start to familiarize yourself with the trust assets and what will be involved in settling the estate.

Q&A: Closing a long-held credit card didn’t have much impact

November 17, 2025 By Liz Weston Leave a Comment

Dear Liz: I just read your column about cardholders being fearful of canceling a card. Here’s my story.

I made an online purchase with a credit card I’ve had since 1981. The purchase turned out to be a scam. I spent hours trying to resolve this. When I finally got a human, she was extremely hard to understand and was very condescending. She told me I should upgrade to another version of their card at a higher cost. I finally told her to cancel my card. Then she went to Page 2 of her script and offered me a $50 credit toward the purchase being disputed. After 20 minutes and my insistence that I no longer wanted their card, she finally canceled it. My credit score dropped 4 points. At first, I was concerned, but honestly, after 44 years with them and thousands of dollars in annual fees, the way I was treated made my decision easier.

Answer: Thanks for sharing your experience! The impact of closing the account might have been greater if it had been your highest-limit card, if you didn’t have several other open cards or if your credit scores weren’t high. But even a larger ding would be temporary as long as you continued to use your other accounts responsibly.

Q&A: IRS tax payment problem can be frustrating to fix

November 17, 2025 By Liz Weston Leave a Comment

Dear Liz: In a recent column, you advised people to pay IRS tax bills online. Have you done this yourself? The wording of the choices to click on can be confusing. I tried to help my son pay online last year. We evidently chose the wrong type of tax and it went to “la la land.” He got late letters and fines. It took quite a while to get it rectified because you are on hold for HOURS. Who has time for that? Next year I’ll have him mail it and take our chances.

Answer: I’ve made exactly the mistake you describe and am aware of how frustrating it can be trying to get the situation rectified. But dealing with mail theft and check fraud is frustrating too.

Both of us would have benefited from consulting a tax pro first to ensure we were clicking the right buttons. A tax pro can also help in straightening out a snafu. The IRS was understaffed and struggling to answer its phones even before the government shutdown, but the dedicated number for tax pros often has shorter wait times than the one for the general public.