Ask Liz Weston

Get smart with your money

Financial Advisors

Q&A: Finding affordable financial planning

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Dear Liz: I’ve read your advice and that of many others to only use a fee-only financial planner. However, we’ve never felt like we could afford that expense, and many of the planners I’ve found wouldn’t take accounts as small as ours anyway. We’re in our mid-40s and feel like we’ve wasted many years waiting to be “ready” for a fee-only planner. Is it really better to have zero financial planning advice, rather than just using a free planner?

Answer: A “free” planner is typically an advisor who is paid by commission. You may not pay for the advice directly, but you could wind up with underperforming, overpriced investments because the advisor is not required to put your best interests first.

You can find certified financial planners who charge by the hour at Garrett Planning Network, and the XY Planning Network represents planners willing to charge monthly retainers. Many discount brokerages and robo-advisors offer access to certified financial planners, as well. You might also consider an accredited financial counselor or financial fitness coach, which you can find through the Assn. for Financial Counseling & Planning Education. Whereas many certified financial planners cater to higher income people, coaches and counselors handle issues relevant to middle- and lower-income Americans, including budgeting, debt management and retirement planning.

Q&A: Now is a good time to get a financial tuneup. Here’s how

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Dear Liz: I’m hoping you could provide recommendations, referrals or tips on how to help me manage my money. I’m seeking a financial planner who can help me pay my bills on time, learn to budget and pay off credit card debt.

Answer: When you’re struggling with the basics, a financial fitness coach or an accredited financial counselor may be a better fit than a financial planner.

Financial coaches and counselors specialize in budgeting, debt management, retirement planning and creating better money habits in general. Coaches and counselors in private practice typically charge $100 to $150 an hour, although many work on a sliding scale, said Rebecca Wiggins, executive director of the Assn. for Financial Counseling & Planning Education, which grants both credentials.

These accredited financial professionals also are employed by the military, credit unions and other organizations to provide services for free or low cost. You can start your search at https://www.afcpe.org/.

Q&A: Finding a financial planner

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Dear Liz: Your column on delaying Social Security suggests using a certified financial planner on an hourly basis to review one’s retirement plans. I have struggled to find one who charges this way. They almost all want to control your money for a fee. The one I found after some effort charges $500 to $600 an hour. Please make some recommendations. I don’t mind if the CFP is not local. I just want someone who is certified, reputable, with a reasonable hourly fee.

Answer: There are a growing number of options for people who want “advice only” financial planning from a fee-only, fiduciary advisor:

XY Planning Network is a network of planners who offer flat monthly fees in addition to any other options, including hourly or assets-under-management fees. Monthly fees are typically $100 to $200, with some planners requiring an initial or setup fee of $1,000 to $2,000.

Garrett Planning Network represents planners willing to charge by the hour, although many also manage assets for a fee. Members are either certified financial planners, on track to get the designation or certified public accountants who have the personal financial specialist credential, which is similar to the CFP. Hourly fees typically range from $150 to $300, with a consultation on one topic such as Social Security-claiming strategies or a portfolio typically taking two or three hours. A comprehensive financial plan may require 20 hours or more.

Advice-Only Financial is a service started by financial blogger Harry Sit to connect people with fee-only advisors who just charge for advice and don’t accept asset management fees. Sit charges $200 to help people find fiduciary CFPs who are either local or willing to work remotely. The planners typically charge $100 to $400 an hour.

Another option for those who don’t have complex needs would be an accredited financial counselor or financial fitness coach. Those in private practice typically charge $100 to $150 an hour, although many work on a sliding scale, said Rebecca Wiggins, executive director of the Assn. for Financial Counseling & Planning Education.

Q&A: How much should you pay your financial advisor?

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Dear Liz: With my advisor’s blessing, I took one of my brokerage accounts and converted it from stocks to mutual funds that charge an aggregate fee of 0.26%. Not too bad, but my advisor insists that he still must charge his standard 1% fee on top. I know of other people whose advisors dropped their fees to 0.5% or even less in similar situations. What is a fair fee in this case, and is my only option to find another advisor?

Answer: For context, robo-advisors — services that invest and rebalance portfolios according to computer algorithms — typically have an “all in” cost of about 0.5%. That includes the advisory fee plus the cost of the underlying investments. Some robo-services offer access to human advisors for investment and financial planning questions, while others do not.

If you’re paying much more than 0.5% “all in,” you should be getting more in the way of investment and financial planning services. Is your advisor available to help with your questions about taxes, insurance, college savings, long-term care, retirement and estate planning? Did he create, and is he regularly updating, a comprehensive financial plan for you?

If you’re getting all that, then a 1% fee may be fair, especially if yours is a relatively small portfolio. (A survey of 1,000 financial planners by trade publication Inside Information last year found 1% was the median annual advisory charge for portfolios of $1 million or less, while the median fee for portfolios in the $5 million to $10 million range was 0.5%.)

If all you’re getting for your 1% is investment management, though, you might consider looking elsewhere if your advisor isn’t willing to adjust his fee.

Q&A: What to do when a financial advisor doesn’t act in your best interests

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Dear Liz: I hired a fee-only financial advisor a year ago. The advisor’s firm also included a CPA who prepared my 2017 tax return.

My tax liability was 100% more than what I paid via my W-2 withholding because the advisor traded constantly, incurring short-term capital gains. He authorized 45 trades in a three-month period. My capital gains for 2017 were more than I have ever earned annually in my 40-plus years of filing returns, yet the overall gain in my account was negligible.

I am 67 and soon to be retired. I do not believe he was acting in my best interests as his client. Is there any action I can take?

Answer: If you’re considering legal action, you’ll need to consult an attorney. If you want to take your beef to a regulatory agency, you can start by contacting the Securities and Exchange Commission and the Financial Industry Regulatory Authority.

Just because an advisor is fee-only does not mean he or she is competent or is a fiduciary (someone who is legally required to put your best interests first). Most advisors are held to a lower standard of “suitability,” which basically means their recommendations can’t be unsuitable, given the client’s situation.

Giving an advisor authority to make trades in your account is risky business. When you don’t know an advisor well, it’s better to start with a non-discretionary account that requires your approval for any trades.

If the advisor earns your trust, you can consider switching to a discretionary account that allows trading — but first you should have an investment plan that makes clear, in writing, what your goals for the account are, what investments are appropriate and how often the advisor expects to make trades.

Most people are best served by passive investment strategies that seek to minimize fees and match various market benchmarks. Attempting to beat the market with frequent trading is usually futile, and costly. That’s especially true in taxable accounts because short-term capital gains are taxed at regular income tax rates, while investments held long term can qualify for lower capital gains rates.

Q&A: How to pick a fee-only financial planner when family’s finances suddenly increase?

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Dear Liz: I have had a fairly predictable financial life. I’m a school administrator, and my husband is a nurse.

We now have three properties. Two are income properties, and the third is a home that has sat for eight years in mid-construction. When finished, the home could be rented for $4,500 to $5,000 per month. Altogether the properties could bring in about $200,000 per year.

Additionally, my salary has doubled in the last two years. Bottom line, we will be making about $500,000 a year but are woefully unprepared with low financial IQs. You write about picking a fee-based financial planner, but internet searches leave me still wondering if we would be entering shark-infested waters.

Answer: Plenty of sharks do lurk in the financial advice world. Too many people calling themselves advisors are actually salespeople without the comprehensive financial planning background to give truly good, objective advice. Advisors who call themselves “fee-based” typically charge fees but may also accept commissions, bonuses or other incentives to recommend investments that may profit them more than you.

A true fee-only financial planner accepts compensation only from clients. You’ll want one who has an appropriate credential such as certified financial planner (CFP). The planner should be willing to be a fiduciary and put that in writing. “Fiduciary” means the planner promises to put your best interests first.

In the past, you may have had trouble finding a fee-only financial planner willing to work with you. Although your income is high and you have substantial real estate assets, you may not have a ton of “investable assets,” such as stocks and bonds.

Many of the best fee-only planners used an “assets under management” model, in which they required clients to have a minimum level of investable assets — say, $500,000 or more — and charged them about 1% of those assets in exchange for investment management and advice.

There are still plenty of fee-only planners who use that model, but a growing number now offer different fee structures, including monthly or quarterly retainer fees or hourly fees that aren’t based on investable assets.

For example, the XY Planning Network is a network of CFPs who offer ongoing, flat monthly fees that are typically $100 to $200, with some planners requiring an initial or setup fee of $1,000 to $2,000.

Garrett Planning Network represents planners willing to charge by the hour and who are either CFPs, on track to get the designation or are certified public accountants who have the personal financial specialist credential, which is similar to the CFP. Hourly fees usually range from $150 to $300.

You also can get referrals from the National Assn. of Personal Financial Advisors, the oldest fee-only group of CFPs.

Interview at least three planners before choosing one and make sure to find someone with whom you have a good rapport. If you’re not financially savvy, you’ll want someone willing to take the time to answer your questions clearly and not talk over your head while helping you deal with your increased level of prosperity.