Credit Scoring

Dear Liz: I pay off each of my credit card purchases online, usually within a few days. My monthly statement balance is usually $0 even though I use the card frequently. The card is my only open credit account. I saw my credit score recently and it has dipped below 650. It used to be over 800 several years ago. Is my diligence hurting my score? Should I wait to pay off my card until the statement posts? Is there another way to improve my credit?

Answer: A drop that drastic may indicate a more serious problem, such as a late payment or a collection account. Please check your credit reports at all three credit bureaus at AnnualCreditReport.com. (Enter the exact name in your browser as there are many look-alike sites that will try to charge you for what should be free access to your reports. If you’re asked for a credit card number, you’re on the wrong site.) Unexpected credit score drops can be an indication of fraud, so do this as soon as possible.

If you don’t see anything suspicious, then you probably can blame your habit of leaving a zero balance and having only one card. You don’t have to carry credit card debt to have good scores, but a small balance on the statement closing date helps indicate to credit scoring formulas that you are actively using your account. You can and should pay the balance off in full before the due date to avoid interest charges. Adding another credit account or two should further strengthen your scores.

You didn’t mention which score you saw (you have many) or where you got it, but consider monitoring at least one of your scores so you can gauge your progress. Banks and credit card companies often offer free scores. If yours don’t, consider signing up for another service that offers free scores. Discover, for example, offers free FICO scores to everyone, not just its own customers.

Dear Liz: My credit score fluctuates between 799 and 815. It used to be 850. I always pay my bills in full and on time, and keep the credit utilization low. The only comment I can find about why my credit score isn’t higher is that I lack a loan. I don’t owe any money and see no need to get a loan, so is there anything I can do to get the score back closer to 850?

Answer: Possibly, but there’s really no point in having a “perfect” credit score.

Most credit score formulas use a 300-to-850 scale. By the time your scores are in the mid-700 range, you’re typically getting the best rates and terms from lenders. Also, scores change all the time and vary according to the formula used. Even if you could achieve an 850 with one type of score, you might not achieve it with another score or keep that high number for long.

You typically need an installment loan such as a mortgage or car loan to get scores closer to 850. Borrowing money just to improve scores can make sense if you’re just starting out or trying to fix battered credit, but not in your situation.

If you’re determined to get higher scores, consider using even less of your available credit. Top scorers typically use less than 10% of the credit limits on their cards. The balance that matters for credit scoring calculations is typically your statement balance, so one way to reduce utilization can be making a payment right before the statement closes. Just be sure to pay off any remaining balance before the due date so that you don’t incur late fees.

Dear Liz: I have been reading your Money Talk column for years and it seems that about a third of the questions pertain to credit scores. Why are people fixated on their FICO result?

I was unaware of my score until recently, when my bank accounts started showing my score when I am online. I am 65 and have had credit cards since college over 45 years ago. I pay my bill in full each month. I have never been late with a mortgage payment or any other bill. When I have gone to buy real property or an automobile, I have never been turned down.

In other words, I have used credit successfully for decades by behaving responsibly without knowing my score. Are people interested in their FICO mostly to be used as a status symbol or way to brag?

Answer: Some are, but most understand that credit scores are hugely influential in our financial lives. Scores help determine whether we can get credit and the interest rates we pay, but also whether we’re able to rent an apartment, get affordable auto and homeowners insurance (in most states) and qualify for a cellphone carrier’s best deals.

Credit scores do reward responsible behavior, but have some quirks that are worth knowing about. Using more than a small percentage of your credit cards’ available limit, for example, can hurt your scores, even if you pay your balances in full. And closing credit accounts might seem like the responsible way to deal with a card you no longer use, but that can hurt your scores as well.

Also, you should know that you don’t have a single credit score; you have many, and they will differ based on which credit bureau and credit scoring formula was used.

FICO is the leading credit scoring formula, but there are many generations of the FICO score currently in use, from the older versions that have long been used in mortgage lending to the most commonly used version (FICO 8), to the most recent version (FICO 10). Auto lenders and credit card issuers use versions of the FICO that are adapted for their industries.

FICO’s main rival is VantageScore, which also has different generations in use.

On top of that, credit scores change constantly, based on the ever-changing information in your credit reports.

Your bank is making it easy for you to monitor one of your scores, which can give you a general idea of how lenders might view you as a borrower. Just don’t be surprised if the score your bank shows you doesn’t match what a lender uses the next time you buy a car or refinance your mortgage.

Dear Liz: I use a credit card for most of my shopping and pay the balance in full every month. The card was opened years ago as a business card, but the business has since been closed. My credit scores are high but my card isn’t listed on my credit reports. I believe that is because it’s a business card. Should this be of concern to me? My wife and I own our home outright and have no other debt.

Answer: Your scores should be fine as long as you have (and occasionally use) other credit cards that show up on your reports at the three major credit bureaus.

If you didn’t have other active credit accounts, eventually your credit reports would no longer generate credit scores. That could make it much more difficult and expensive to borrow money, rent an apartment, get a cellphone and, in most states, insure a home or a car.