Q&A: When a full-service brokerage doesn’t want your business anymore

Dear Liz: Can a brokerage firm drop a 26-year customer because their account falls below $200,000? I have been told that they don’t normally have accounts under that limit. Of course, my balance is lower because of the market slide. This policy doesn’t seem very ethical. Ten years ago, I had another account with them and it fell below $100,000 and nothing was said about that.

Answer: Your full-service brokerage may have just done you a favor. After charging you high fees for years, it has set you loose to find an alternative that will cost you much less.

Discount brokerages such as Vanguard, Fidelity, Charles Schwab and T. Rowe Price will welcome your business. You also could explore robo-advisory options that manage your money for a fraction of what you’re paying now.

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