Q: They paid off the mortgage. Then the credit score fell. Can that be right?

Dear Liz: My wife and I recently paid off our mortgage. We have no other debt. Soon after, I received a message from Experian that my FICO score, which has been perfect for quite a while, was reduced by 31 points. What justifies such action, and what do I need to do to bring up my score?

Answer: Credit scores were never intended to be a measure of anyone’s financial health. Instead, they were created to help lenders gauge the risk that an applicant would default on a loan or credit card debt.

Having a mix of types of credit, including installment loans (such as a mortgage) and revolving accounts (such as credit cards), generally helps your credit score. Because the mortgage was your only installment loan, that could have led to a larger-than-normal effect on your scores.

If your previous score was “perfect,” or 850 on the FICO scale, then there’s nothing you need to do. Once your scores are over about 760, you’re getting the best rates and terms, and there’s typically no other benefit to shoot for, other than bragging rights.