Q&A: Here’s what you should do about suspicious credit report activity

Dear Liz: I recently obtained copies of my credit reports from the three major credit bureaus and discovered my brother’s home address listed in the personal information section. I am extremely concerned about how and why this happened since I have never lived with my brother. This brother is the executor of our father’s estate, and the address listing was dated just before the distribution of that estate. What possible reason could my brother have for searching my credit background? I have zero communication with him because of an ongoing feud. He ignores any requests or inquiries. After I discovered this, I asked the bureaus to remove the address and put security freezes on all three credit reports, which I probably should have done sooner.

Answer: Your brother’s address wouldn’t show up in your credit reports in the unlikely event he had checked your credit. It might show up there if he had committed identity theft using your information, but if nothing else was amiss — you didn’t spot a credit account or loan you didn’t recognize, for example — then most likely the error was made by a creditor or other company that reports information to the credit bureaus.

The federal Fair Credit Reporting Act limits who can access your credit reports. Only businesses with a legitimate need to know the information can do so, and often your permission is required. You can check who has accessed your credit during the last two years in the “inquiries” section of your credit reports.

You may never discover exactly how your brother’s address wound up in your file, but you took the right steps in disputing the error and in freezing your credit reports.

For readers not as credit-report savvy: You can access your reports for free at AnnualCreditReport.com. But be careful; lots of sites want to sell you your reports from Equifax, Experian and TransUnion. If you’re asked for a credit card number, you’re on the wrong site.

When you get your reports, look for accounts that aren’t yours and other suspicious activity. Consider freezing your credit reports at each of the bureaus to prevent someone from opening new accounts in your name. You can thaw the freeze whenever you need credit, also for free.

Thursday’s need-to-know money news

Today’s top story: Is medical debt disappearing from your credit report? Also in the news: A new episode of the Smart Money podcast on tackling the racial wealth gap, using the 25-year-rule to buy a cool, cheap are, and how to check if your new circuit breaker is part of a serious recall.

Is Medical Debt Disappearing From Your Credit Report?
Health care bills are about to become far less threatening to the financial well-being of millions of Americans.

Smart Money Podcast: Taking On the Racial Wealth Gap
This week’s episode is dedicated to a conversation with journalist Kimberly Atkins Stohr. We discuss her series about how to solve the racial wealth gap.

Use the 25-Year Rule to Buy a Cool, Cheap Car
Tiny ’90s-era Japanese imports are having a moment. Here’s what you need to know.

Check If Your New Circuit Breaker Is Part of This Serious Recall
Approximately 1.4 million electric panels are included in the recall.

Is medical debt vanishing from credit reports?

Health care bills are about to become far less threatening to the financial well-being of millions of Americans.

The three major credit bureaus are erasing most medical debts from people’s credit reports, and the Biden administration is reducing or eliminating medical debt as a factor in government lending decisions.

In my latest for the Associated Press, what you need to know about medical debt now.

Friday’s need-to-know money news

Today’s top story: 8½ birthdays that can affect your finances. Also in the news: How to navigate the costs of starting your van life, how to befriend your money and reap the benefits, and how long something stays on your credit report.

8 ½ birthdays that can affect your finances
Mark your calendars.

How to Navigate the Costs of Starting Your Van Life
Turning a vehicle into a home requires research and often a big budget. Here are some tips for getting started.

Befriend Your Money and Reap the Benefits
Looking at your money as a friend.

How Long Does Something Stay on Your Credit Report?
Most credit activity stays on your report for seven years.

Tuesday’s need-to-know money news

Today’s top story: IRS Free File and how to get free tax preparation or free tax help in 2021. Also in the news: How women investors can rewrite their financial futures, options for people who can’t afford their tax bills, and beware of lender’s mistakes in your credit report.

IRS Free File & How to Get Free Tax Preparation or Free Tax Help in 2021
Here’s where to get free tax software, free tax preparation and free tax help this year.

How Women Investors Can Rewrite Their Financial Futures
When preparing for a secure retirement, women can be disadvantaged. But careful planning and intentional actions can help reduce roadblocks to financial health.

5 Options for people who can’t afford their tax bills
If you can’t afford your tax bill, consider an installment plan or an offer in compromise if you qualify.

Beware of Lenders’ Mistakes in Your Credit Report
Another reason why it’s important to monitor your credit report.

Wednesday’s need-to-know money news

Today’s top story: What to do if a fair credit score cuts your credit card options. Also in the news: Should you use points and miles to book 2021 travel, should you purchase travel insurance for your summer vacation, and how often you should be checking your credit report.

What to Do If a Fair Credit Score Cuts Your Credit Card Options
If you have only average credit, appealing credit cards aren’t as easy to come by. But you do have some choices.

Ask a Travel Nerd: Should I Use Points and Miles to Book 2021 Travel?
If you’ve been sitting on a pile of travel points, now might be a good time to start planning how to use them.

Do I Need Travel Insurance for My Summer Vacation?
If you’re making nonrefundable bookings, you might want to consider a travel insurance plan.

How Often Should You Be Checking Your Credit Report?
More often than you’d think.

Q&A: When credit scores are fine

Dear Liz: I was once told that the reason my credit score wasn’t higher was an insufficient credit history. Now I am doing what you have recommended by charging a monthly security alarm service to one credit card, a weekly church donation to another and satellite TV to a third. All are paid off each month. I checked my credit score recently and read that the reason my score isn’t higher is that I now have too many cards with balances. My score is around 860 but the comment concerns me. Should it?

Answer: Most credit scores are on a 300 to 850 scale. If your score is at or near the top of that range, you’re doing fine. Scores over 760 or so generally get the best rates and terms from lenders (the cutoff is often 740 for mortgage lenders). Higher scores just get you bragging rights.

The services that provide you with credit scores often give you automated reasons why your scores aren’t higher. Those messages can be helpful when you’re trying to build or rebuild credit. The higher your scores, though, the less helpful those messages seem to be. Even if you could fix the “problem” they’re pointing out, there’s no guarantee your scores would increase.

Wednesday’s need-to-know money news

Today’s top story: How to shop during Medicare open enrollment. Also in the news: Don’t wait to apply for student loans for next year, 6 things you should add to your pandemic travel kit, and how to handle a suspicious inquiry in your credit report.

Medicare Open Enrollment: How to Shop
Two Medicare-related open enrollment periods offer a chance to switch your coverage. Here’s how to compare plans.

Don’t wait to apply for student loans for next year—some of the money could actually run out
Apply for the FAFSA now, there is ‘a lot of risk in applying late’

6 things you should add to your pandemic travel kit
It’s a whole new ballgame.

How to Handle a Suspicious Inquiry in Your Credit Report
Contact the lender directly.

Q&A: Weekly free credit reports

Dear Liz: In a recent column, you wrote that credit reports are now available weekly from AnnualCreditReport.com. Most people understand that they are entitled to a free credit report once a year via that site. Please explain what is meant by “now available weekly?” By signing up for a paid service from one or more of the credit reporting agencies, or for free, or what?

Answer: AnnualCreditReport.com was created to provide free annual reports, but now you can get your free reports every week.

If you navigate to AnnualCreditReport.com, you’ll see an announcement from the three credit bureaus that the site will provide free credit reports weekly until April 2021.

Free means free. You don’t have to pay or provide credit card information, although the bureaus may try to sell you credit monitoring or other services.

Tuesday’s need-to-know money news

Today’s top story: Credit score drop? How to diagnose why and what to do next. Also in the news: A new episode of the SmartMoney podcast on the safety of Bitcoin, what to do if you’re struggling with IRS delays, and what to do about your FSA contributions if your child care is closed.

Credit Score Drop? How to Diagnose Why, and What to Do Next
Time to check your credit report.

SmartMoney Podcast: ‘Is Bitcoin Safe?’
A look at the popular cryptocurrency.

Try these workarounds if you’re struggling with IRS delays
Tips on how to get help.

What to Do About Your FSA Contributions if Your Child Care Is Closed
The IRS has made some changes.