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Consumer Reports polled 36,000 of its subscribers to come up with a list of the best and worst credit cards. At the top, not surprisingly, was USAA–an organization that provides financial services to military folks and their families and that tends to get rave reviews, regardless of the product (credit card, insurance, etc.). Cards issued by credit unions also ranked well.
Readers reported far fewer billing problems and other customer service hassles with these cards, especially compared to those at the bottom of the list–Capital One, Direct Merchangs and Providian. The high scorers also charged less, according to CR:
The card issuers that scored exceptionally well in our Ratings–USAA
Federal Savings, the Navy Federal Credit Union, and a group of other credit
unions–also charged median interest rates between 9 and 11 percent, compared
with the 17 percent imposed by the two issuers at the bottom of the Ratings.
If you’re sick of your credit card company, maybe you should check out the plastic issued by your local credit union. Use JoinACU.org to find one near you.